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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daniel Parra

February 26, 2026

5  out of  5
rating by Daniel Parra
"This is by far the best insurance agency I’ve worked with. They are professional, trustworthy, and always available when I need assistance. They helped me save money while getting better coverage. I strongly recommend them to anyone looking for auto, home, or commercial insurance."
We responded:
"Daniel, thank you so much for your glowing review! Here at Kyle Jungels State Farm we always do our best to put the customer first, and we are glad to see those principals leading to happy customers. Your endorsement means everything to us! Thanks again and have a wonderful weekend."
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Corena New

February 24, 2026

5  out of  5
rating by Corena New
"Just wanted to give a shout out to JoAnn for always being so very helpful any time i reach out to her. From day one of signing up with Statefarm and any time I need help JoAnn is always helpful! Thank you so much! 😊"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you have had such a great experience with Jo Ann over the years. She is such a powerhouse of knowledge and always does right by our customers. We are lucky to have her here at State Farm Agent Kyle Jungels’s Team! "
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Kelli

February 20, 2026

5  out of  5
rating by Kelli
"This office has been my GO TO for all things insurance for longer than I can remember- 12,15,20 years? If I have ever had a question or concern they respond so quickly and answer all of my questions. Thank you for taking the time and truly showing you care for your clients!"
We responded:
"Kelli, Thanks for the kind words and what an honor it is to have such a loyal customer! We will continue to do everything in our power to deliver world-class service!"
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Tina Shanklin

February 20, 2026

5  out of  5
rating by Tina Shanklin
"Best experience with this agent! The level of service and elevated level of customer service is bar the very best. We’ve been with State Farm as long as I can remember and have never had such a positive experience with any other agent office. The stand out is Jo! She he so focused on every clients experience, regardless of the reason for contact! Her level of professionalism and commitment to exceeding expectations is bar far the best representation of this office and such an incredible person!"
We responded:
"Hi Tina, Thank you for taking the time to share your experience with our agency and specifically Jo. She really does do everything she can to help our customers and deeply cares. We're thrilled that you have had such a great experience! "
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Graydon Murphy

February 13, 2026

5  out of  5
rating by Graydon Murphy
"This office is amazing! Jo Ann really is the best there is, great service and great pricing!"
We responded:
"Hello Graydon, We appreciate the time you took to give us such a great rating! We are happy to read that our team and Jo Ann specifically has been able to provide exceptional service for you. We hope to continue exceeding your expectations with great service. "
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Brendan Orlando

February 12, 2026

5  out of  5
rating by Brendan Orlando
"Megan was so helpful throughout the entire process of my renters insurance. Thank you for the great service!"
We responded:
"Hello Brendan, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. We look forward to keeping up the great work! It was a pleasure to serve you and thank you for shouting out Megan! :)"
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Riley harris

February 12, 2026

5  out of  5
rating by Riley harris
"I’ve worked with Kyle’s office for a few years now after purchasing my first home. During my closing, Megan was very helpful in getting documents and working with my lender. This year, Johnna was able to help me bundle my home and auto to save me money. The entire office treats me like family, and earned my business. Thanks for the hard work yall!"
We responded:
"Riley, it is a pleasure to hear what a wonderful experience you have had with several members of our Team! "
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Crystal

February 3, 2026

5  out of  5
rating by Crystal
"Jo Ann has been such a great agent, very easy to talk to and always keeps me current with any changes!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Kyle Jungels’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Brandon Whitby

January 29, 2026

5  out of  5
rating by Brandon Whitby
"I had a great experience with State Farm, and Lexie was a pleasure to work with. She was professional, patient, and took the time to explain all my coverage options clearly. Lexie made the process easy and stress-free, and I felt confident I was getting the right policy for my needs. Highly recommend working with her!"
We responded:
"Brandon, thank you so much for the wonderful review! Lexie appreciates your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Kyle Jungels’s Team—we are always here to help!"
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WLH Sartin

January 28, 2026

5  out of  5
rating by WLH Sartin
"Johnna is amazing! Being in my early 20s and not knowing much about insurance, my dad found her for me. She gave me everything I needed."
We responded:
"Thank you for your 5-star review! We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Kyle Jungels’s Team and Johnna specifically. She really is amazing! Should you have any further questions or require assistance, please do not hesitate to contact us here in Cypress. "
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Cindy Falk

January 28, 2026

5  out of  5
rating by Cindy Falk
"Kelley Busbee was awesome! She took her time and went over all the different types of auto coverage and prices that were comparable to my previous insurance as well as for my Renters Insurance, which ended up being a lot cheaper. She made the entire process very smooth. I hope to do business with State Farm for a very long time."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Cypress to know that you had such a wonderful experience with Kelley here on State Farm Agent Kyle Jungels’s Team. We are here when you need us!"
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Brendan Abbott

January 28, 2026

5  out of  5
rating by Brendan Abbott
"Always a pleasant experience and great service. Our family has worked through this agency for over 8 years now, and I would highly recommend giving them a call. Thank you Johnna for always going above and beyond!!!"
We responded:
"Brendan, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Kyle Jungels’s Team—we are always here to help!"
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Tim Tran

January 26, 2026

5  out of  5
rating by Tim Tran
"Great customer service! Johnna Munguia was incredibly helpful with getting me the best possible home and auto bundle coverage at a fair price. She was able to make sure we are adequately covered without increasing our cost. Johnna is very knowledgeable and easy to work with."
We responded:
"Dear Tim, Thanks for the kind words! We're thrilled that you had a great experience at our location with Johnna. We hope to continue exceeding your expectations with great service. "
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Chas Darling

January 20, 2026

5  out of  5
rating by Chas Darling
"Generally work with Johnna, who is excellent, great to work with, and very attentive Butif she is not there, work with Meaghan or the other staff. A really good group of people to work with."
We responded:
"Thanks so much for the amazing review, Chas! We really appreciate your support here at our Cypress location. If you ever have any questions or need insurance assistance in the future, we are just a call away! Johnna, Megan, and I thank you for your 5-star review. "
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LV

January 14, 2026

5  out of  5
rating by LV
"Best insurance agent ever !"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Kyle Jungels’s Team. If you ever need anything down the road, do not hesitate to reach out or come see us in Cypress —we would love to help! "
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Diane Jenkins

December 12, 2025

5  out of  5
rating by Diane Jenkins
"Johnna is truly a "Good Neighbor". Outstanding customer service. Helped us through a very stressful event!"
We responded:
"We appreciate your review, Diane! We are delighted to know you had a great experience with Johnna and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Warren Dalton

December 11, 2025

5  out of  5
rating by Warren Dalton
"Johnna at State Farm has been incredible handling my account at the Jungels State Farm agency. I've been with them for almost 30 years, and every experience has been a positive one and Johnna is the reason for that. Over the years I've highly recommended to other friends and family, and they feel the same."
We responded:
"Warren, thank you for taking the time to share your thoughts! Johnna is such an important part of our Team, and we’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Taylor Munguia

November 20, 2025

5  out of  5
rating by Taylor Munguia
"I had an incredible experience working with Johnna at State Farm! She is absolutely amazing and so easy to work with. Johnna went above and beyond, spending her entire morning making sure I had everything I needed to purchase my new car from the dealership. She handled every detail quickly and professionally, and even helped secure a fantastic rate for me. Kyle Jungles has built a truly exceptional team, and Johnna is a perfect example of that. I’m so grateful for her hard work and dedication. Highly recommend!"
We responded:
"Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Johnna provided you with such exceptional service and made your car-buying experience smooth and enjoyable. Kyle Jungles and the entire team strive to go above and beyond for our customers, and it’s wonderful to know that Johnna exemplified that dedication. We truly appreciate your recommendation and look forward to assisting you with any future insurance needs!"
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Sharon Cozort

November 7, 2025

5  out of  5
rating by Sharon Cozort
"Back in the day, you'd go to the agent's office to review all your policies every few years. Of course times have changed. This year, the premium for our homeowners renewal (with a different carrier) was insanely high, so I did what we all do and got quotes online from other carriers. But just for grins, I picked up the phone to talk to a real live person and see if State Farm was writing policies in our neighborhood. After a 1+ hour conversation and several follow-up emails, Johnna was able to reduce our homeowners premium by nearly 70% of our renewal premium by talking about the significant reconstruction we had undertaken in 2017-18. We never could have gotten that attention to detail and such fantastic suggestions online. Plus, Johnna ensured I got exactly the coverages I wanted across all policies. 10/10 recommend."
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joe soukup

October 8, 2025

5  out of  5
rating by joe soukup
"Jo Ann is a fantastic account rep who is very friendly and knowledgeable."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Chi Nguyen

October 8, 2025

5  out of  5
rating by Chi Nguyen
"Megan Tran is awesome, very helpful, honest and responds quickly she will give the best price."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Monica K.

September 12, 2025

5  out of  5
rating by Monica K.
"We highly recommend Johnna with State Farm. She took the time to walk us through every option, explained the details clearly, answered the MANY questions we had and found better coverage for a lower rate. Her service was knowledgeable and personable. We are confident we can count on her for any future needs. Thank you, Johnna! We appreciate you!"
We responded:
"Monica, thank you for taking the time to share your positive experience with Johnna! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Mrs. Legg

July 15, 2025

5  out of  5
rating by Mrs. Legg
"This agency has worked with us through so many changes. They have been very honest and helpful. Jo Ann L. really took the time to make sure I had everything covered with my policies during a move with overlapping dates. Always a very positive and accommodating experience!"
We responded:
"We’re thankful for your feedback! Jo Ann genuinely cares about our folks and it's our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Dennis Blaase

July 10, 2025

5  out of  5
rating by Dennis Blaase
"I have been a long time State Farm customer and had excellent service from my prior two agents who have both retired. Kyle has been excellent to deal with and spends the time it takes with his customers. JoAnn and Donna both have assisted me over the past few months with questions. They have both shown patience and also worked until they got the answers. Kyle and his team are excellent representatives for State Farm!"
We responded:
"Thank you so much for your kind words, Dennis! I am lucky to have customers like you and a Team that genuinely cares for them. No matter what, we will continue to make service our top priority as we attempt to live up to the agents who have since retired."
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Ailani Hernandez

May 30, 2025

5  out of  5
rating by Ailani Hernandez
"Ivan is my go-to for anything insurance-related. He’s easy to talk to, explains everything in a way that makes sense, and genuinely cares about helping people. I’ve recommended him to my friends and family because I know they’ll be taken care of. He’s the one to call if you need someone reliable and down-to-earth."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Ivan at our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"